Frequently asked questions

Fill out the online application (about 5 minutes) or call (505) 395-6236 for all locations. A team member calls within one business day to check insurance and schedule an assessment. Courts, probation officers, hospitals and agencies can use the same form or email support@tribalights.com.

IOP and community support services are covered by Medicaid (Turquoise Care), and we also accept BCBS, Molina and Presbyterian. If you have no coverage we help you apply for Medicaid and offer a sliding fee scale; nobody is turned away or discharged for inability to pay. Recovery housing is provided at no cost while you meet the program requirements; later in your stay, once you have income, you save toward your own place and contribute an agreed amount.

The Intensive Outpatient Program runs about 16 weeks: four 4-week cycles (mindfulness and distress tolerance; emotion regulation; interpersonal effectiveness; integration and transition planning), Monday to Friday 9:00 AM to 12:00 PM, plus weekly individual therapy. Length varies with your progress and authorizations. Housing follows a roughly eight-month path: stabilization and recovery (months 1 to 4), then employment and saving (months 5 to 8), then a planned move to independent or sober living.

In person in Santa Fe, with remote participation by telehealth when it is clinically appropriate and authorized. Housing is in person.

No. Housing requires active engagement in a qualifying recovery or treatment program, and you choose the program. TribaLights IOP is on site and the easiest option, but any approved outpatient program, MAT clinic or recovery service counts. If your program ends, you have seven days to enroll in a new one.

Yes. Family housing consists of private apartments for residents with dependent children. Standard house rules apply, with additional child-safety expectations and more frequent walk-throughs.

Yes. Email support@tribalights.com or call the office to schedule a tour or a conversation with the intake team.

Substance-free homes, respectful conduct, shared chores posted by the House Leader, a 10:00 PM curfew every night, and mindful hours from 11:00 PM to 6:30 AM (headphones, quiet conversation, no noisy cooking). Each house has a peer House Leader who runs house meetings and the chore schedule; staff handle formal accountability.

No. Visitors are not permitted in any TribaLights residence at any time, including overnight guests, and men and women do not visit each other's houses. The one exception is a parent or approved caregiver visiting family housing with prior staff approval. Overnight stays away from the house can be requested and approved after the first three weeks.

For your first three weeks you do not leave the residence alone; you go out with a housemate who is in a recovery program or with your CSW (your program itself does not need a buddy). After three weeks you come and go freely within curfew.

Yes. Keep it silenced during mindful hours and put away during group and individual sessions.

Yes, and it is expected. By about month seven you should have stable income (a job, or SSI or SSDI where a disability applies) so you can start saving toward your own housing. Tell your House Leader and CSW in advance when work or school will affect curfew.

At move-in you receive a hygiene pack. TribaLights keeps shared household essentials stocked (toilet paper, cleaning supplies, basic kitchen staples). You buy your own personal food and hygiene items; if you have no income and cannot meet a basic need, your CSW can arrange hardship support and food-bank connections.

Using alcohol or illicit drugs on the premises ends housing immediately. Returning home impaired, or a relapse elsewhere, is handled as a clinical event: a safety check, a risk assessment with your clinical team, and usually more support rather than removal (a support agreement, more check-ins, testing, MAT if appropriate). Cannabis is discouraged and not allowed on the premises, but by itself is not grounds for losing housing.

Start with a conversation with your House Leader or CSW. Formal accountability uses infractions (three in a month become a strike) and strikes; some behaviors are an immediate strike. Three strikes can end housing unless a Positive Behavior Support Agreement is in place and being honored. Violence, weapons, dealing, sexual activity on premises or use on premises end housing immediately. You can file a complaint at any time without retaliation.

An assessment (biopsychosocial), a review of your rights, a treatment plan written with you including a relapse-prevention plan, and orientation to the schedule. You are assigned a primary clinician and a community support worker.

Attend all scheduled groups, individual sessions and clinical meetings. Arriving more than 15 minutes late may count as a missed session. Tell your clinician before a session if you cannot make it; medical appointments, court dates and family emergencies are worked around when we know early.

Yes. Random observed urinalysis is standard; it is done privately and respectfully. A positive result is treated as clinical information and leads to a conversation and, if needed, more support or a support agreement, not automatic discharge.

Yes. Your records are protected under HIPAA and 42 CFR Part 2. Housing staff and clinical staff only share the minimum you have authorized in a signed release. Exceptions required by law: serious risk of harm, suspected child or vulnerable-adult abuse, court orders and medical emergencies.

Yes. Leaving against clinical advice is your right; we will talk through the implications and help with the transition. Completing IOP does not end housing eligibility as long as you stay in a qualifying program such as step-down therapy or community support.

An optional app and online community (breath practice, the ReConnect curriculum, a personal coach, planners and a video library). It is separate from your clinical record and not a HIPAA-covered platform; you can join under a nickname, or not at all, and it never affects your care or housing.